Visa extension (VOA, visa on arrival)

Information is up to date as of May 2019!

If you arrive in Bali and get a visa for Rs. 35 (or ~ Rp. 500,000) for 30 days upon arrival (visa on arrival, VOA), you have the right to extend the 30 day visa for another 30 days at the immigration office in Indonesia.

The extension procedure for nationals of any country is the same.

An important point. Visa upon arrival or VOA - this is the name of the visa. This is not a tourist visa. 

1) Visa on arrival VOA - issued upon arrival for 30 days with extension (without sponsor) once more for 30 days

2) Tourist Visa 211 - issued at an Indonesian embassy or consulate abroad for 30 or 60 days with a prolongation (with sponsor) of 4 more times each time for 30 days.

Addresses of immigration offices in Bali

1) One of them is in Kantor Imigrasi Kelas I Khusus Ngurah Rai. The landmark is the Cocomart supermarket by the road, the office is behind it down a smaller street to the left.

Everyone who lives in Bukit (Jimbaran, Nusa Dua), Kuta, Seminyak, Canggu should go here.

2) The other in Denpasar (Kantor Imigrasi Kelas I Denpasar). 

They come here from Ubud, from the east (Candidasa, Padang Bai).

3) There is also an office in Kantor Imigrasi Kelas II Singaraja.

For those who live in northern Bali, in Amed and Tulamben.

Nuance: If you live in Amed and want to go on to BaiPass in Nusa Dua, write that you live in Kuta, so you don't get sent to the office in Singaraja or Denpasar. If you live in the south and want to go on in Denpasar, write that you live in Ubud, otherwise you will be turned around and sent to the office in BaiPass.

Process of prolongation of the visa:

Extension is carried by a series of visits to the immigration office. If you prolong yourself without a visa agency, the sponsor, i.e. the guarantor, you do not need to do this.

The first visit must be 7 working days before the first 30 days expire, it is possible to go earlier (date of arrival is recorded in the passport, day of arrival is considered the first day!) Count down the days carefully! It is better to come a day or two earlier than to be late.

When calculating the extension period, consider the many holidays and the fact that immigration offices are closed on Saturday and Sunday.

If you have less than 7 days left, go and try to submit your documents anyway. But if the documents are not accepted at all, contact visa agents who can make urgent extensions.

If your documents are accepted for extension, but the second visit falls on dates beyond your first 30 days - do not worry. You will not have to pay any overstay fees in this case.

The following instructions apply to the extension at the immigration office in Nusa Dua. If you decide to extend your stay in Denpasar, read the extension instructions in Denpasar.

Your first visit is to submit your documents and pay (bring money to pay for the extension!).

Reception hours: 8.00 - 12.00 pm. It is better to come early, right at 8.00 am, when there are still few people. For a day 100 tickets are allocated. There should be one ticket for each passport. Even a child should have a separate ticket. Therefore, if you arrive late, you may simply not have enough tickets for receiving documents.

If you are a family member, you need to come with the whole family for the first visit (filing) and the second (photo and fingerprinting). Only one family member needs to attend the third visit (passport).

It is necessary to bring with you:

1) Passport

2) A photocopy of your passport photo page and the last arrival visa page on different sheets

3) Return ticket from Indonesia to any other country on the date of the next month

They don't check the validity of the ticket. Unpaid reservations or Photoshops will be fine. The main thing is just to have the right date and your name on the ticket. Read more about how to make a return ticket.

Printouts or photocopies can be made in the center just behind the immigration office down the same street. There is also a computer with internet access. There is a cafeteria on the map, but don't be afraid to go there. There is a copy center and the Internet. Everything you will need can be found there.

4) Completed application form for extension

The procedure:

1) Come in front of the reception desk and take the application form for extension.

2) Fill it in with a black pen. Gel or ballpoint pen is not important.

Example of an application form below, just translated into English. There is no need to fill in the column about the sponsor (guarantor) if you are extending by yourself.

3) Check with the employees who gave you the form.

4) Take a ticket to the queue from the terminal to the left of the reception desk, a ticket to submit an extension with the letter "A".

5) When it's your ticket is called, go to the central window, hand in your documents,

6) Receive a piece of paper with the date of your next visit and a document to pay for the extension services.

7) Pay for visa extension (Rp. 500,000) in an orange bus at the immigration office entrance. If the bus system does not work, simply go to the nearest bank on the way and pay the same day.

Nearest bank branches:

Second visit - photograph and fingerprints (2-5 days after first visit on average)

You should come at the time indicated on the receipt and preferably early.


1) In the central window, give the receipt and you will be given a ticket to take a photo and record your fingerprints.

2) When it is your turn, go to the room indicated on the screen. You will be photographed and your signature and fingerprints recorded. You will get a receipt when you finish.

3) Take the receipt to the main window and get the date of your next visit.

Third visit - pick up your passport (on average after another 1-5 days)

As a rule,  you must collect the passport from 14.00 to 15.00. You can pick up your passport on another day, not necessarily on the day indicated. But it is desirable earlier. You will not be charged any penalties for leaving your passport at immigration for a few days.


1) Proceed to the window on the right after entering with your notification or receipt from the previous visit in hand.

2) Wait for your number to be called to the central window.

3) Pick up you passport and sign for it.

4) Check that the passport is in order.

This way you will extend your stay in Bali for another 30 days. You cannot extend your stay anymore.

Visa days are calculated on the basis of the stamp in your passport, not on the day when you have given your passport for extension. That is, in any case, regardless of when you applied for an extension, you will have 30+30=60 days to stay in Indonesia.

After a total of 60 days, you will have to leave Indonesia. Generally, if a person is in Indonesia on a visa on arrival (VOA), he or she will fly to Kuala Lumpur and back to renew it. Once you arrive again from Kuala Lumpur, you will receive your new visa upon arrival. The number of such visas in a row is not limited yet.

The only thing that if you have stayed in Kuala Lumpur for only a couple of hours and immediately returned back, the Indonesian border guards may suspect you for a drug courier and search you very seriously.

For the lazy - extension through agents

As a result of the bureaucracy, there are a lot of Indonesians/agencies in Bali that are saving you from this bureaucratic "hell" for money. You can hire a visa agents to handle your visa extension.

They will take your passport and do everything themselves. They can even come to you for to pick up your passport, extend it and then bring it back, including to remote areas (for a surcharge). This is all completely safe, legal and very often practiced in Bali.

You will only need to come to the immigration office once for a photo and fingerprints.

The average price for visa extension in Bali is Rp. 800,000 to Rp. 1,050,000 (total amount for both agent and immigration office fees).

office in Nusa Dua